Nia
Get started

Your receptionist,
on WhatsApp.

Nia replies to your customers, books open slots and sends reminders, day and night. You keep working.

Get startedHow it works
  • Keeps your WhatsApp number
  • Speaks English, French and Kinyarwanda
  • Set up in minutes

Built for businesses that run on appointments

  • Barbers
  • Salons
  • Dentists
  • Clinics
  • Mechanics
  • Tutors
  • Photographers
  • Trainers
  • Repair shops
  • Barbers
  • Salons
  • Dentists
  • Clinics
  • Mechanics
  • Tutors
  • Photographers
  • Trainers
  • Repair shops

Everymessageyoumissisacustomerwhobookssomewhereelse.Niaanswerseveryone,dayandnight,whileyougetonwiththework.

How it works

Live in three steps

No new app for your customers to install. They message you like they always have.

Always on
0/7
Languages
0
Double-bookings
99
  1. 1

    Add your services and hours

    List what you offer, how long it takes and what it costs. Add your staff and when each of them works.

  2. 2

    Connect your WhatsApp number

    Link your business number through Meta in a few clicks. Customers keep messaging the number they already know.

  3. 3

    Nia takes the bookings

    Nia answers every message, offers real open slots and puts confirmed appointments straight on your calendar.

Features

Everything a front desk does

Nia handles the back-and-forth of booking, so you don't have to stop mid-job to reply.

  • Books real open slots

    Nia checks your hours, staff and existing appointments, so customers only see times that actually work. Never double-booked.

    09:0010:3012:0013:0014:3015:30

  • Speaks their language

    Nia replies in the language your customer writes in.

    EnglishFrançaisKinyarwanda+ & more

  • Sends reminders

    A WhatsApp reminder before every appointment, which means fewer no-shows.

  • Handles reschedules

    Customers move or cancel with Nia, and your calendar updates itself.

  • You can take over

    Jump into any conversation from your inbox. Nia steps back until you hand it over.

  • Remembers customers

    Every customer and their booking history in one place, built up from your chats.

Your dashboard

Your whole day at a glance

See every appointment, whether Nia booked it on WhatsApp or you added it yourself. Reply to customers, manage staff and change your hours from one place.

Also on iPhone and Android
Today · Thu
Live
  • 09:00

    Haircut

    Aline M. · with Jean

    Nia
  • 10:30

    Beard trim

    Patrick N. · with Jean

    You
  • 13:00

    Kids cut

    Grace U. · with Diane

    Nia
  • 15:30

    Fade

    Eric K. · with Jean

    Nia

Mobile app

Your front desk, in your pocket

Check today's appointments, reply to customers and update your hours from anywhere, on iPhone and Android.

  • Today's appointments at a glance
  • Reply to customers from your inbox
  • Manage services, staff and hours
Coming soon toApp StoreComing soon toGoogle Play
9:41

FAQ

Questions, answered

Do I need a new phone number?

No. You connect your existing business WhatsApp number through Meta's official sign-up, and customers keep using it as before.

What happens when Nia can't answer something?

Nia only books from the services, staff and hours you set up. For anything else, you can take over the conversation from your inbox at any time.

Can I still add bookings myself?

Yes. Walk-ins and phone bookings go on the same calendar from the web dashboard or the mobile app, so Nia never double-books.

Which languages does Nia speak?

English, French and Kinyarwanda. You choose which of them Nia speaks. It answers each customer in their language if you turned it on, and in your main language otherwise.

Stop missing bookings in your chats.

Let Nia answer while you focus on your customers.

Get started
or get the app
Coming soon toApp StoreComing soon toGoogle Play